Response Time
We typically respond within 24 hours during business days
Live Chat
Available Mon-Fri, 9am-5pm EST for premium users
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible
Frequently Asked Questions
Quick answers to common questions about ScanCardPro
How does it work?
Open ScanCardPro on your phone, sign in with Google, and tap the scan button. Your camera opens - snap a photo and our AI saves the contact to your Google Sheet.
How does the free trial work?
Sign up with your Google account and get 10 free scans. No credit card required to start, no time limit on your free scans.
Where is my data stored?
Contact data goes straight to your Google Sheets - we don't store it on our servers. Your data is portable and ready to export to any CRM or email platform.
How accurate is the scanning?
99% accurate. Our AI is built on Google's technology, so it reads cards with unusual fonts, dark backgrounds, and various designs. You can edit before saving.
Can I cancel my subscription anytime?
Yes. Cancel anytime from your dashboard - no questions asked, no cancellation fees. You keep access until the end of your billing period.
What is your refund policy?
All sales are final. We do not offer refunds or prorated credits. When you cancel, you retain access until the end of your current billing period.